Lesson Four: Discuss the New Learning Experience
Although 2020 was a trying year, higher education leaders and faculty have been resilient. They’ve been resilient in their efforts through extremely tough times and have continued to work for their students. The student experience has been dramatically altered, but educators are making sure that students can experience as much as possible given the constraints they faced. In 2021, the spotlight will be placed on the importance of the student experience, not simply the delivery of academic content as a full college experience. Digital learning environments must create connections and provide engagement opportunities that help and welcome all students to class.
Lesson Five: Talk With Your Audience
2020 presented instructors with the need to share information at alarmingly fast rates, to understand it themselves, package it per platform, and ensure that it provided value to their students. Even though instructors continue to work hard getting information out, it is important that they keep in mind the person on the other end of the message and how it may affect them. Digital communication strategies will need to continue shifting in order to accommodate for an increase in comments, direct messages, emails, and other replies related to what is going on in the world. Keeping students engaged in general during a pandemic and finding ways to be creative will be exhausting, but it is important in order to keep students and stakeholders connected while they are physically apart.
Given all that we’ve been through in the year 2020, we cannot simply return to the way things were. As we cross the threshold into 2021, we’re here to help support you and your learning community.